Shipping Policy

Order Delivery

Deliveries take place between 9:00am – 6:00 PM. The following options are available for delivery to your requested address in the UAE.

Dubai

Same day or next day delivery if the order is placed before 1pm, after 1pm the delivery will be on the next day.

Free delivery for orders 500 AED or above through any channel

30 AED for orders under 500 AED if purchase by credit card / debit card / online-ecommerce

UAE – Abu-Dhabi, Ajman, Al Ain, Fujairah, Ras Al Khaimah, Sharjah

Standard Delivery Time (1-2 days)

Free Delivery for orders 500 AED or above through any channel

30 AED for orders under 500 AED if purchase by credit card / debit card  / online-ecommerce

World Wide

Standard Delivery Time (2-4 days)

Free Delivery for orders 1000 AED or above through any channel

60 AED for orders under 1000 AED if purchase by credit card / debit card  / online-ecommerce

Working days (Monday – Friday). Any orders placed on Saturday and Sunday will be processed on Monday.

Orders placed after cutoff (9am-6pm), or during any UAE public holiday will be deemed placed on the first UAE working day following the Order’s submission.

Our customer care team will be happy to assist with changing your preferred delivery date and address should you require.

However, if you have received an email confirmation of your delivery in transits no changes or any modification possible.

A tracking number will be provided by SMS once your order is confirmed. You will then be able to use the tracking number to track your order by contacting the customer care team from 9am-5pm on our UAE phone number +97143797778 or email customercare@kidette.ae.

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